SaaS · Workforce Management
WorkEasy
A dated workforce app people avoided, redesigned into a mobile experience where employees and managers can actually finish the job on their phone.
- Role
- Sole Product Designer
- Timeline
- 12 months · 2025
- Year
- 2025
- Industry
- SaaS · Workforce
The problem
WorkEasy's mobile app was so dated and confusing that people gave up on it. Navigation was lost, actions were buried, and users routinely switched to the web version or called support just to do simple tasks.
My role
I was the sole designer, carrying my predecessor's design system forward and redesigning the entire mobile experience for both the Employee and Manager sides, working with the client's product and engineering teams.
The outcome
A clear, focused app built around real jobs. Both employees and managers can complete their core tasks on the phone, without falling back to the web or support.
4
Core modules rebuilt: Scheduling, Timesheets, Time Off, HRMS
2 sides
Role-based experiences designed for Employees and Managers
1 tap
From opening the app to clocking in, straight from the dashboard
Challenge
An app people would rather not open.
The old app had every problem at once. Cluttered screens, confusing navigation, outdated patterns, slow performance, and key actions buried where nobody could find them. None of it was built for one hand on a small screen. The result was that people simply didn't use it. They opened the web version instead, or called support to get through tasks the app was supposed to handle. Fixing that meant more than a fresh coat of paint. It meant rebuilding around what people actually came to do.
Process
Design around the job, not the menu.
I carried forward the design system my predecessor had started and focused the whole redesign on clear goals and clean navigation. For each side I mapped the handful of things people really do. Employees clock in and out, check their shifts, request time off, and review their time and pay. Managers build shifts, manage attendance, and approve or reject requests. Every screen was shaped so those tasks are obvious and quick, instead of hidden three levels deep.
Solution
The dashboard does the work.
The biggest shift was putting action on the dashboard itself. Managers get widgets that show what's happening with their team so they can approve or reject on the spot. Employees get a clock in and clock out widget right on the home screen, so the most common task takes one tap. The old app had no widgets at all. With clear navigation and the right things surfaced first, people can finish their work on the phone, which is exactly what they couldn't do before.